These best practices can help you not just meet regulators’ requirements but also increase the value your models add to the business

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

A new supervisory statement from the Bank of England suggests stronger controls are needed, and the principles are good guidance for banks globally

Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

Artificial intelligence impacts personalization for insurance through predictive analytics that can be used to tailor insurance offerings to individual policyholders

Asia’s insurance sector is at the front line of new era of wealth generation - the winners will be the insurers that have their digital transformation “house" in order

Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud

Automating claims processing right can help you reduce costs, improve outcomes, and assure patient and stakeholder satisfaction - here's how to think about it

Latin America needs to get ready for the consequences of the growth of real-time payments

The advantages of a holistic, member-centric approach to healthcare are clear - as are the impacts of the failure to achieve member centricity

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes