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Five Emerging Strategies for Healthcare Claims Processing in 2024

These are the top challenges for health plan executives in claims processing and the innovative trends that are helping them adapt, improvise, and overcome

Unlocking Hyper-Personalization: 20 Alternative Data Sources for Insurance

From table stakes to wild cards, use these additional data sources to drive hyper-personalized insurance offers and precision risk assessment

Why NOW Is the Time to Restructure Technical Debt

A meshed API architecture and a composable set of capabilities can help you restructure and reduce technical debt

The Composable Enterprise: Trends & Benefits from Composability

Executives, digital innovators, DevOps leaders, and line of business leaders should embrace a composable business model to gain agility and other benefits

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Tracking Credit Risk in a Challenging Economy - South Africa

Using FICO Scores for account management can help lenders identify which borrowers have increased risk

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

Why Account Management Scores Matter – in Russia and Beyond

In this post, I will share analysis that shows why using account management scores in addition to account origination scores is important.

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