These are the top challenges for health plan executives in claims processing and the innovative trends that are helping them adapt, improvise, and overcome

From table stakes to wild cards, use these additional data sources to drive hyper-personalized insurance offers and precision risk assessment

A meshed API architecture and a composable set of capabilities can help you restructure and reduce technical debt

Executives, digital innovators, DevOps leaders, and line of business leaders should embrace a composable business model to gain agility and other benefits

How the FICO Platform can enable explainable machine learning models for more effective PD calculations

Fierce competition, open banking and financial inclusion drive the uptake of transaction analytics in lending

Through explainable machine learning models, behavioural and PD models for the retail banking sector can be created with higher levels of predictiveness.

Whilst the EU have rightly focused on the use of AI and data science strategic leadership, more needs to be done on AI explainability

Alarmingly, from RFPs we’ve seen at FICO, many banks are creating systems that will either be non-compliant with SCA or will create an unacceptable customer experience

Fraud communications and other interactions are increasingly seen as a vital part of the customer experience.