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Digital Wallet Fraud: How It Works and How to Fight It

A full view of the customer journey is critical to detecting and preventing digital wallet fraud, as are enhanced communications and segmented strategies

How Is Credit Card Fraud Changing in Europe?

The FICO European Fraud Map shows how Card Not Present fraud is rising across Europe, and why a unified approach to fighting fraud is vital

3 Ways Social Engineering Undermines Fraud Defences in the UK

UK Finance’s Fraud Report 2025 shows changes in fraud typologies – underlying much of this shift is evolving techniques in social engineering

How to Strengthen your Organization’s Money Mule Strategy

Money mules are causing significant problems across the globe. Organizations must take proactive steps to identify and disrupt them.

3 Ways Spanish Banks Can Stop Fraud with Customer Communications

As bank fraud increases and more customers fall victim to scams, banks in Spain need to enhance fraud protection but not at the risk of damaging customer experience

Five Emerging Strategies for Healthcare Claims Processing in 2024

These are the top challenges for health plan executives in claims processing and the innovative trends that are helping them adapt, improvise, and overcome

Unlocking Hyper-Personalization: 20 Alternative Data Sources for Insurance

From table stakes to wild cards, use these additional data sources to drive hyper-personalized insurance offers and precision risk assessment

Why NOW Is the Time to Restructure Technical Debt

A meshed API architecture and a composable set of capabilities can help you restructure and reduce technical debt

The Composable Enterprise: Trends & Benefits from Composability

Executives, digital innovators, DevOps leaders, and line of business leaders should embrace a composable business model to gain agility and other benefits

Agile Collections Strategies Can Protect Loyalty in Tough Times

As economic victims swell the collections queue, do you have the tools you need to differentiate them and apply the correct treatments to different cohorts?

Debt Collection: Have We Learned the Lessons of the Last Crises?

While the current series of economic shocks may seem "unprecedented", there are clear lessons from past crises that should shape our collections strategies today

Even in a Crisis, the Best Collections Strategy Is to Avoid Collections

With as much as 50% of consumers experiencing financial difficulty soon, it's time to review your early and pre-collections strategy and processes

Meeting Debt Collection Challenges Amid a Squeeze on Income

In order to deal with the rising cost of living and other challenges, anyone managing collections portfolios and effective debt recovery strategies needs these capabilities

8 Success Tips for Debt Collection in the Pandemic

From identifying vulnerable customers to storing the right data, here are best practices for debt collection in the current pandemic

Debt Collection and Debt Resolution in 2022

As we enter the third year of the global pandemic, what are the challenges facing debt collection and debt resolution professionals?

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