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Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

Credit and Risk Trends in Brazil Highlight Need for Tailored Treatment

July data shows Brazil's credit portfolio is in good shape - combined with a decline in delinquency, this makes a fertile ground for credit granting

Brazilian Credit Risk Trends Reveal Growth Opportunities

This deep dive into the credit health of the Brazilian market presents a positive national scenario, leading to recommendations for growth in multiple credit products

Five Emerging Strategies for Healthcare Claims Processing in 2024

These are the top challenges for health plan executives in claims processing and the innovative trends that are helping them adapt, improvise, and overcome

Unlocking Hyper-Personalization: 20 Alternative Data Sources for Insurance

From table stakes to wild cards, use these additional data sources to drive hyper-personalized insurance offers and precision risk assessment

Why NOW Is the Time to Restructure Technical Debt

A meshed API architecture and a composable set of capabilities can help you restructure and reduce technical debt

The Composable Enterprise: Trends & Benefits from Composability

Executives, digital innovators, DevOps leaders, and line of business leaders should embrace a composable business model to gain agility and other benefits

eKYC – Why Malaysian Banks Must Act Now!

Bank Negara confirmed in July 2020 that banks and other financial institutions could deploy eKYC as part of the onboarding process.

$13.5M Loss Shows Why Layered Fraud Defences Matter

Cosmos Bank recently had $13.5 million siphoned off by hackers linked to the Lazarus Group in North Korea. These attacks emphasize the need for layered fraud defences and controls that effectively mitigate such risks.

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