Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

Modest reduction in the average FICO® Score in Canada as recent consumer credit trends continue

FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels

By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs

Monitoring a consumer's FICO® Score helps us understand how we got here and what may lie ahead for the average FICO Score

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

Service providers can expect to achieve improvements of 30% or more from applying advanced analytics to fight subscription fraud

Criminals are exploiting subscription fraud and using it as a gateway to other crimes - here's FICO's advice on how to stop it

Machine Learning helps telcos prevent and protect against fraudsters

FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening

FICO Score credit risk trends through the COVID-19 pandemic

Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries