Modest reduction in the average FICO® Score in Canada as recent consumer credit trends continue

Monitoring a consumer's FICO® Score helps us understand how we got here and what may lie ahead for the average FICO Score

Factors driving credit score decreases observed among student loan holders involved behaviors such as delinquency on credit products including bankcards, auto loans, and mortgages

FICO Score credit risk trends through the COVID-19 pandemic

Research shows balance aggregation results in modest impact to FICO® Scores

Four insights on the possible state of the debt collection industry in the United States

Automated communications increase revenues and customer service while decreasing the cost of collections

Analysis identified modest impacts to FICO Scores from forbearance-related potential increases in mortgage balance.

How analytics can supplement and enhance efficiencies in Collections

This is the time to look at new tools, new strategies, and new approaches to customer service.

Automated predictive and prescriptive analytics can enhance collections operations

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

Are you using the right technology solutions to enhance your operations, improve your bottom line and deliver better customer service in collections?

The set-up of a score validation can greatly influence model performance results — and sometimes inflate them