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Average FICO® Score in Canada Drops Two Points to 760

Modest reduction in the average FICO® Score in Canada as recent consumer credit trends continue

Average Canadian FICO® Score Holds Steady at 762

Monitoring a consumer's FICO® Score helps us understand how we got here and what may lie ahead for the average FICO Score

How to Fight Telecommunications Subscription Fraud

Machine Learning helps telcos prevent and protect against fraudsters

FICO Score 10, Most Predictive Credit Score in Canadian Market

FICO Score credit risk trends through the COVID-19 pandemic

Explainable Machine Learning for Probability of Default Calculations

How the FICO Platform can enable explainable machine learning models for more effective PD calculations

How Transaction Analytics Transform Lending Speed and Results

Fierce competition, open banking and financial inclusion drive the uptake of transaction analytics in lending

Poor Affordability Analytics Create a Disconnect for Telcos

Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

Improving IRB and RWA Calculations with Machine Learning

Through explainable machine learning models, behavioural and PD models for the retail banking sector can be created with higher levels of predictiveness.

5 Keys to Winning the Multi-Billion-Dollar CX Wars

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

Digital Account Opening in Finance: What Consumers Want

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

Digital-First Originations: Why Friction Counts in Small Amounts

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

10 Questions or Less – Why Consumers Abandon Account Opening

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

Digital-First Lending: The Pandemic Raised the Stakes

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Managing Vulnerable Customers: How New Analytics Can Help

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Legacy Architecture & Digital Transformation: Can They Co-Exist?

Legacy architecture shouldn’t be a bad thing, but legacy thinking will hold you back

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