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How to Build a Winning Customer Communication Strategy to Reduce Fraud and Improve Debt Resolution

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

Average FICO® Score in Canada Drops Two Points to 760

Modest reduction in the average FICO® Score in Canada as recent consumer credit trends continue

Shifting Customers from Branches to Digital Account Opening

FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels

What Is the Best Way to Automate Telco Collections Communications?

By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs

Average Canadian FICO® Score Holds Steady at 762

Monitoring a consumer's FICO® Score helps us understand how we got here and what may lie ahead for the average FICO Score

Application Fraud – Real-Time and Integrated Solutions Are the Priority

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

Using Real-Time Communications to Defend Against Fraud

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

Subscription Fraud: 6 Analytics Capabilities You Need to Fight It

Service providers can expect to achieve improvements of 30% or more from applying advanced analytics to fight subscription fraud

5 Ways Subscription Fraud Attacks Telcos - and How to Fight Back

Criminals are exploiting subscription fraud and using it as a gateway to other crimes - here's FICO's advice on how to stop it

FICO Survey: Secondary Market Expects Higher Volatility in 2023

FICO pulse survey finds that secondary market wants more information on transition to FICO Score 10T

Cash Flow Data Can Improve Credit Access with an UltraFICO® Score

Among U.S. consumers who don’t have enough credit history to generate a traditional FICO® Score, over 15 million could receive an UltraFICO® Score

Application Fraud – Does Canada Need a New Approach?

FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening

FICO Score 10, Most Predictive Credit Score in Canadian Market

FICO Score credit risk trends through the COVID-19 pandemic

FICO Fact: No Credit Score Versus Low Credit Score

A low FICO score for a consumer can have the perverse effect of preventing them from having access to a second chance through manual underwriting.

Continuous Financial Education for Women Small Business Owners

FICO-hosted panel at NAWBO’s 2022 Advocacy Days discusses how financial education impacts access to capital and business growth for small businesses.

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