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Risk-Aware Marketing to Personalize Telco Customer Engagement

Here's how technology from the banking space can help telcos compete with aggressively competitive sales and retention tactics

Average FICO® Score in Canada Drops Two Points to 760

Modest reduction in the average FICO® Score in Canada as recent consumer credit trends continue

Average Canadian FICO® Score Holds Steady at 762

Monitoring a consumer's FICO® Score helps us understand how we got here and what may lie ahead for the average FICO Score

The Rise of Telco Cloud-Based Platform Solutions

As telcos make the transition from on-premises to cloud-based platform solutions, they need to get maximum value from the data sets, information sources and insights available

FICO Score 10, Most Predictive Credit Score in Canadian Market

FICO Score credit risk trends through the COVID-19 pandemic

Delivering Trust for Risk-Aware Telcos - Using Data and Analytics

Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile

Is “Enterprise Intelligence” an Oxymoron? Breaking the 5 Blockers

Enterprise intelligence that powers digital customer experiences has never been more advanced — so why are 70% of digital transformations floundering?

Wolf, Goat and Cabbage: The Digital Customer Experience Riddle

Disjointed digital customer experiences are causing banking and insurance customers to flee in record numbers

Enterprise Intelligence: 5 Steps to Ending a Whac-a-Mole Approach

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game

MacGyver-izing Your Enterprise for Digital Transformation

The real trick to beating the bad guys, like digital disruptors, is outsmarting them

Which Is Harder: Customer Centricity or Solving a Rubik’s Cube?

Achieving customer centricity without a decisioning platform can be as hit-or-miss as solving a Rubik’s Cube and its quintillion possible combinations

The Nerd Oscars: 24 Best Data Science Moments in Movies

You don't have to be a total nerd to enjoy these impressive depictions of data modeling, analytics, simulation, optimization, and decision management in the movies

The Digital Transformation Cavalry Isn’t Coming

Not even a new CDxO has a magic wand to make digital transformation and customer centricity successful; it takes internal change agents to step up and lead the way

“Centralized Decisioning”: The Industry’s Most Cutting Edge Decision Management Solution Needs a Better Name

Companies worldwide are achieving their decision management, digital transformation and customer centricity KPIs thanks to “centralized decisioning.” But it needs a better name.

The Opportunity for Credit Unions and Regional Banks to Win over Big Bank Customers

Automate the prescreen process and create personal and frequent campaigns

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