Courier scams have long been a problem, but the threat has gathered momentum in recent months

The United Kingdom and the Nordic region continue to lead Europe in terms of digital transformation and fraud loss reduction - but non-card scams are rising fast

Four insights on the possible state of the debt collection industry in the United States

Automated communications increase revenues and customer service while decreasing the cost of collections

How analytics can supplement and enhance efficiencies in Collections

This is the time to look at new tools, new strategies, and new approaches to customer service.

Automated predictive and prescriptive analytics can enhance collections operations

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

Are you using the right technology solutions to enhance your operations, improve your bottom line and deliver better customer service in collections?

AI has long been used for optimizing resource placement and rural bank location should be no exception

How analytics can transform the offer determination and decision accuracy process.

Tax agencies have a limited amount of resources to pursue tax compliance activities (collections and audit).