Survey: Consumers Want Better Scam Prevention from Banks
Real-time payments (RTP) are growing in adoption and usage, and so is fraud - consumers want greater scam prevention from banks
Fraud Prevention: UBS Card Center Wins with FICO for 25 Years
Swiss card issuer has seen remarkable results in fraud prevention using FICO Falcon Fraud Manager for a quarter century
An Ecosystem to Detect and Prevent Real-Time Payments Fraud
A panel of experts at FICO World explored the rapid growth and fraud challenges of real-time payments fraud, and what’s being done to address it
Shifting Customers from Branches to Digital Account Opening
FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels
What Is the Best Way to Automate Telco Collections Communications?
By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs
Debit Card Compromises Nearly Doubled in 2023 - FICO Data
Debit card skimming grew 96% year over year in 2023, with new geographies taking some of the top spots for points of compromise
Improving Case Management and Fraud Decisioning While Protecting CX
Enterprise fraud solution buyers are prioritizing investments in case management, customer engagement and decisioning, and FICO is heeding the call
Application Fraud – Real-Time and Integrated Solutions Are the Priority
Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable
Card Skimming and Other Fraud Types Continue to Grow - US Data
Debit card skimming continues to grow in the U.S. - albeit slower than last year - while other fraud like scams and first party fraud impact consumers and banks alike
Using Real-Time Communications to Defend Against Fraud
One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification
Subscription Fraud: 6 Analytics Capabilities You Need to Fight It
Service providers can expect to achieve improvements of 30% or more from applying advanced analytics to fight subscription fraud
FICO World 2023: Four Enterprise Fraud Management Takeaways
Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event
5 Ways Subscription Fraud Attacks Telcos - and How to Fight Back
Criminals are exploiting subscription fraud and using it as a gateway to other crimes - here's FICO's advice on how to stop it
5 Scam Protections Customers Want from Their Bank
Learn the top five ways customers expect banks to improve their defenses against authorized push payment fraud and scams
Survey: Do Customers Think Banks Are Fair to Scam Victims?
Banks face challenges when it comes to balancing the ease and convenience of real-time payments with prevention for authorized push payment fraud and scams
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