Banks face increasing scam liabilities worldwide as regulators change reimbursement requirements, while consumers signal willingness to complain to regulators and banks

Consumers are facing rising scam exposure and losses, but banks can use a variety of tools to help fight the criminals and protect their customers

Real-time payments (RTP) are growing in adoption and usage, and so is fraud - consumers want greater scam prevention from banks

Swiss card issuer has seen remarkable results in fraud prevention using FICO Falcon Fraud Manager for a quarter century

A panel of experts at FICO World explored the rapid growth and fraud challenges of real-time payments fraud, and what’s being done to address it

Debit card skimming grew 96% year over year in 2023, with new geographies taking some of the top spots for points of compromise

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Enterprise fraud solution buyers are prioritizing investments in case management, customer engagement and decisioning, and FICO is heeding the call

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences

Debit card skimming continues to grow in the U.S. - albeit slower than last year - while other fraud like scams and first party fraud impact consumers and banks alike

A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives

Enterprise fraud management was a big topic at FICO World 2023, and this post explores four key themes that presenters and attendees discussed at the event

Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes

Learn the top five ways customers expect banks to improve their defenses against authorized push payment fraud and scams

Banks face challenges when it comes to balancing the ease and convenience of real-time payments with prevention for authorized push payment fraud and scams