5 Scam Protections Customers Want from Their Bank
Learn the top five ways customers expect banks to improve their defenses against authorized push payment fraud and scams
Survey: Do Customers Think Banks Are Fair to Scam Victims?
Banks face challenges when it comes to balancing the ease and convenience of real-time payments with prevention for authorized push payment fraud and scams
Real-Time Payments Survey Reveals Growth in Usage - and Scams
Real-time payments are a growing global phenomenon, but the shifting payments landscape is also giving fraudsters new attack vectors
Responsible AI: Are European Firms Ready for the Regulators?
As the EU works on an AI Act, FICO research suggests that banks are expanding their use of AI but not necessarily focused on responsible AI
US Card Skimming Grew Nearly 5x in 2022, New FICO Data Shows
Debit card skimming grew at the unprecedented rate of 368% from 2021 to 2022, but there are steps banks and consumers can take to combat compromised cards
APP Scams: What Impact Will the PSR’s Proposals in the UK Have?
As the PSR’s response to authorized push payment fraud moves towards becoming law, what will the results be? Will there be unintended consequences? And what can banks do?
Pre-Delinquency Measures for Financially Vulnerable Customers
How well individuals respond to pre-delinquency measures often hinges on the strategies lenders use to engage with them
Stopping Scams with Artificial Intelligence and Machine Learning
Artificial intelligence and machine learning models can help banks stop scams, prevent losses to fraudsters and improve customer experience
Strong Fraud Protection Could Draw More Customers - Survey
Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks
U.S. Card Skimming Fraud Grows 700+% in First Half of 2022
Credit card and debit card skimming fraud is back with a vengeance in the US, while other fraud types are seeing global growth
Covid to Cost-of-Living: Assessing Affordability in Uncertain Times
The removal of the mortgage market affordability test in the UK could pose challenges at a time when affordability is an important lending issue
Application Fraud – An Open Door for Fraudsters
Digital transformation, accelerated by the pandemic, has increased the threat of application fraud
UK Consumers Won't Tolerate Financial Crime At Their Bank
More Than Half of UK Consumers Would Switch Banks if Theirs Was Involved in a Money Laundering Scandal
Survey: When Do Fraud Controls Ruin the Customer Experience?
Poor awareness of authorised push payment fraud scams coupled with high customer expectations of banks’ abilities to deal effectively with fraud cases present a challenge
European Fraud Predictions 2022: Vaccine Scams to Deep Fakes
Another year of pandemic-related upheaval will bring new European fraud scams and financial crime challenges
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