Learn how FICO® Score 10 BNPL and FICO® Score 10T BNPL will incorporate BNPL accounts within credit reporting frameworks

Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection

Inflation fatigue puts more borrowers under financial pressure

FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels

By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs

FICO is working with major Buy Now Pay Later service provider to thoroughly analyze new credit data source

Outlier or Start of a New Credit Score Trend?

Multiple Factors Impacting Scores, as Missed Payments and Consumer Debt Continue to Rise

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification