FICO Score 10T includes rental data, but consumers can only experience the benefit of this to the extent that their rental data is reported to the CRAs

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

Credit union lenders need to be mindful of balancing opportunity and risk with their credit decisions

New reporting of student loan delinquencies among key drivers of the downward shift of credit scores

Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection

Debt and missed payments continue to rise, contributing to a change in the average

People with no current debt can – and often do - have a credit score higher than the national average

Prestigious EMEA Credit Awards program recognizes leading technology providers and praiseworthy customer implementations in financial services

FICO survey demonstrates the importance of fraud protection to today’s customers and the need to effectively balance security with convenience

Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management

Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes

Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth