What Is Decision Intelligence Software and Should You Invest in It?
New reports on decision intelligence software reveal how it helps businesses leverage AI and create more compelling customer experiences
Has the Reporting of Rental Data to the Credit Reporting Agencies (CRAs) Increased?
FICO Score 10T includes rental data, but consumers can only experience the benefit of this to the extent that their rental data is reported to the CRAs
Why AI Needs a Platform to Deliver ROI
A unified AI decisioning platform is critical to operationalize AI across the enterprise
How to Unlock the Hidden Patterns in Payment Transactions
Applied Intelligence helps capture payments data across the business
Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
How Omni-Channel Communications Transform Collections Strategy
Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience
Advance Your AI, Optimization and Customer Engagement
Explore the Q2 2025 FICO® Platform release: powering your intelligent enterprise with enhanced analytics, faster optimization, and smarter AI-driven decisions
New Frontiers for Applied Intelligence: Innovations on FICO Platform
Explore the forthcoming capabilities for business decision-making and applied intelligence based on AI, composability and more
Credit Union Borrowers Use and Seek Credit More Than National Bank Borrowers
Credit union lenders need to be mindful of balancing opportunity and risk with their credit decisions
Student Loan Delinquencies Lower the Average FICO Score to 715
New reporting of student loan delinquencies among key drivers of the downward shift of credit scores
Tech Trends: Decision Intelligence, Business Composability, and Context-Aware Computing
Leaders must adopt smarter, more agile approaches to business challenges
5 Trends in Collections - Omni-Channel Communications, AI and More
Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications
How Conversational AI Boosts Collections as Delinquencies Rise
As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution
How Omnichannel Communications Improve Debt Collection
When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection
What Is Applied Intelligence and How Does It Work?
Applied intelligence refers to a combination of human and artificial intelligence – here’s how that helps businesses succeed
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