Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
How Omni-Channel Communications Transform Collections Strategy
Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience
5 Trends in Collections - Omni-Channel Communications, AI and More
Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications
How Conversational AI Boosts Collections as Delinquencies Rise
As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution
How Omnichannel Communications Improve Debt Collection
When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection
Financial Inclusion Using Analytics
How FICO Scoring can help companies make decisions that benefit society
IWD 2022: Breaking the Bias with Data Science
Pioneered by FICO, credit scoring has helped women worldwide get better access to credit, breaking the bias with data science
The Santa Challenge 1: Get the Data!
Santa's facing a number of challenges this year related to the pandemic. Can the FICO Platform help?
FICO Resilience Index Now Available for Lenders to Pilot
FICO works to keep credit flowing during uncertain economic times
The Ballad of the Small Banker: An SBA Lender’s Experience with PPP Loans
How a Community Bank Served Small Businesses and the Manual Process Prevailed
Looking Ahead and Preparing for a Post-Coronavirus World
What’s next for the banking industry and how the COVID-19 pandemic will change the customer experience.
How Small Banks Can Protect Their Customers & Portfolio Amid the COVID-19 Crisis
What lenders should be doing NOW for their portfolios and their clients
How Small Banks Can Respond to the Coronavirus Outbreak and Help Businesses Survive
4 steps that community banks can take to respond to the COVID-19 pandemic and help their clients adjust to the economic impacts
VIDEO: Fighting Bias in AI, Analytics and Scores
Diverse thinking is needed to avoid introducing gender bias and other forms of bias into analytic models
FICO Celebrates 30th Anniversary of the FICO Score
Spotlighting global financial inclusion innovation at 2019 FICO World
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