The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection

Insightful financial inclusion video focused on fairness in lending

FICO® Scores rank-order the likelihood of borrowers’ credit repayment risk - the relationship between the FICO Score and repayment odds can and does shift

For more than 30 years, the FICO® Score has been carefully developed to be robust and reliable assessments of credit risk throughout the credit cycle

Key findings from FICO research on consumer credit files with recently opened Buy Now, Pay Later loans

Key findings from FICO research suggests how the inclusion of Buy Now, Pay Later (BNPL) loan data in consumer credit report files could affect FICO Scores

In conversation with Scott Zoldi, FICO's Chief Analytics Officer.

The FICO Score is a broad-based, independent standard measure of credit risk

It generally takes some time for the effects of a major macroeconomic event to start to show up in consumers’ credit reports.

What FICO Scores can tell us about the road ahead

The FICO Score doesn’t negatively consider forbearance/deferment agreements.