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What Are Fraud Analytics and How Do They Improve Fraud Detection?

Understand what fraud analytics entail and how they leverage AI, machine learning, business intelligence and data science to improve fraud detection

Omnichannel Communications Help Banks Serve the Neurodivergent

For neurodivergent people struggling with debt, such as those with ADHD or autism, an omnichannel approach helps them meet payment deadlines and keep debt under control

FICO Focused Foundation Model Delivers Trustworthy, Responsible GenAI

FICO® Focused Language Model and FICO® Focused Sequence Model set global standards for Responsible AI, delivering measurable enterprise value

Operationalizing Responsible AI Standards: Why a Platform Approach Matters

A unified decisioning platform enforces development standards to ensure AI systems are built responsibly from the ground up

The Future of Fraud Protection: From Platforms to Agentic AI

A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward

Using AI to Improve Debt Collection Strategies

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

How to Build Credit Risk Models Using AI and Machine Learning

Which works better for building credit risk models: using AI and machine learning or using traditional scorecards?

Combining Machine Learning with Credit Risk Scorecards

Here's how to get the full power of machine learning without losing the transparency that’s important from credit risk scorecards

How Omni-Channel Communications Transform Collections Strategy

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

Worried about Gen AI Hallucinations? Using Focused Language Models is an Imaginative—and Proven—Solution

GenAI hallucinations are primarily caused by the ways that large language models (LLMs) are built

5 Trends in Collections - Omni-Channel Communications, AI and More

Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications

Reflections on Innovation: 101 AI and Software Patents Granted

We have built a data science organization that prizes creativity and operationalizes innovation for demonstrable business benefit and positive customer impact

How Conversational AI Boosts Collections as Delinquencies Rise

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

Artificial Intelligence Explained: What Is Ethical AI?

Ethical AI means digging into what machine learning models are learning – which is a complex task

2025 Predictions for AI and GenAI: The Golden Age of AI – and How to Keep the Goose Golden

As companies drive breakthrough results with AI in 2025, operationalization and trust are attainable imperatives

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