Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
How Omni-Channel Communications Transform Collections Strategy
Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience
5 Trends in Collections - Omni-Channel Communications, AI and More
Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications
How Conversational AI Boosts Collections as Delinquencies Rise
As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution
How Omnichannel Communications Improve Debt Collection
When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection
The Perfect Credit Score: Understanding the 850 FICO Score
What do credit score high achievers have in common and what can we learn from the credit behavioral characteristics in these populations?
In-depth look at the distribution of average U.S. FICO® Scores in 2022
The national average FICO Score did not go up for the first time in over a decade, a trend that’s seen at the city and state level across the nation
Deep Dive into Distribution of the FICO® Score Across the US
Recent increase in the average FICO® Score is reflective, in part, of impacts that the pandemic has had on U.S. consumers’ credit behavior, credit report, and credit history.
This Crisis Shows We Need a More Decentralized Banking Market
During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.
Protecting Your Credit during the Coronavirus Outbreak
Stay informed as you manage your credit health through the Coronavirus outbreak.
Dr. Strangelove or: How Fintechs Will Learn to Stop Worrying and Love Regulation
Over the next decade, the guiding ethos of fintech will evolve beyond 'move fast and break things'.
A Deep Dive into the Distribution of the FICO Score Across the US
What states and cities have the highest average FICO Score?
Solving the “Black Hole Problem” with First-Party Fraud
A conversation with Aite Group's Julie Conroy and Neuro-ID's Jack Alton.
"Score a Better Future" Increases FICO Score Understanding
We answer the top 10 most asked credit scoring questions.
The Future of Customer Acquisition in Financial Services
Financial services providers are under increasing pressure to acquire and retain profitable customers. FICO subject matter experts discuss strategies, tools, and KPIs for success in this lively exchange.
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.