Composable Architectures: Why Now and What’s Next
Composable architectures are driving IT’s evolution by enabling greater flexibility, scalability and resilience
Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
What Is Intelligent Feature Management? Why Is It Essential?
Intelligent feature management is a disciplined approach to identifying, creating, managing, and utilizing enriched data assets
How Omni-Channel Communications Transform Collections Strategy
Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience
5 Trends in Collections - Omni-Channel Communications, AI and More
Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications
How Conversational AI Boosts Collections as Delinquencies Rise
As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution
How Omnichannel Communications Improve Debt Collection
When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection
This Crisis Shows We Need a More Decentralized Banking Market
During the COVID-19 pandemic, we can see that having fewer community banks hurts consumers in critical moments.
Dr. Strangelove or: How Fintechs Will Learn to Stop Worrying and Love Regulation
Over the next decade, the guiding ethos of fintech will evolve beyond 'move fast and break things'.
Solving the “Black Hole Problem” with First-Party Fraud
A conversation with Aite Group's Julie Conroy and Neuro-ID's Jack Alton.
How Avis Europe Uses Optimization to Make Real-Time Decisions
A case study in Business Intelligence shows some of the benefits Avis achieved using optimization to solve supply chain issues and make real-time decisions.
The Future of Customer Acquisition in Financial Services
Financial services providers are under increasing pressure to acquire and retain profitable customers. FICO subject matter experts discuss strategies, tools, and KPIs for success in this lively exchange.
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