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Merchant Acquiring: The Fraud Landscape for Competitive Advantage

As merchant acquiring models evolve, fraud management must expand beyond traditional transaction monitoring toward a broader view of ecosystem governance

Merchant Acquiring Mastery: Three Game-Changing Strategies for Competitive Advantage

Merchant acquirers now demand sophisticated onboarding automation, dynamic pricing intelligence, and predictive analytics to win and retain profitable merchant relationships

Using AI to Improve Debt Collection Strategies

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

Key Considerations to Manage Bust-Out Fraud and Check Kiting

Improve customer management and reduce losses from check fraud by managing payment hold strategies using analytics

How Omni-Channel Communications Transform Collections Strategy

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

5 Trends in Collections - Omni-Channel Communications, AI and More

Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications

How Conversational AI Boosts Collections as Delinquencies Rise

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

4 Key Ways to Drive Profitability With Overlimit Authorisations

Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations

How Omnichannel Communications Improve Debt Collection

When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection

Using More Customer Management Tools Can Generate Millions in Incremental Profit

The benefits of active vs. passive use of FICO customer management technology are clear

UK Credit Card Trends for September: Calm Before the Storm?

Monthly report on UK credit card trends shows financial prudence with spending down and percentage of payments to balance up – but will lockdown stashes save the day or fade away?

UK Credit Cards: August Data Reveals Consumer Confidence

August saw a two-year low in consumers paying less than the amount due on cards, although signs of financial pressure can be seen

UK Card Trends: Pandemic Savings Mask Picture of Debt

Our UK Credit Market Report of UK card trends for July 2021 reveals that there was an uplift in missed payment rates, whilst spend on cards marginally fell

The Impact of COVID-19 on Credit Card Payments

Credit card trends for payments and delinquencies show similar patterns in the US, the UK and Canada, though extra savings and government support are masking the pandemic's impact

The Impact of COVID-19 on Credit Card Trends - US, UK, Canada

Looking at trends for activity, utilization, spend, balances, usage, interest reveals new focus areas for issuers

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