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Merchant Acquiring: The Fraud Landscape for Competitive Advantage

As merchant acquiring models evolve, fraud management must expand beyond traditional transaction monitoring toward a broader view of ecosystem governance

Merchant Acquiring Mastery: Three Game-Changing Strategies for Competitive Advantage

Merchant acquirers now demand sophisticated onboarding automation, dynamic pricing intelligence, and predictive analytics to win and retain profitable merchant relationships

Using AI to Improve Debt Collection Strategies

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

Key Considerations to Manage Bust-Out Fraud and Check Kiting

Improve customer management and reduce losses from check fraud by managing payment hold strategies using analytics

How Omni-Channel Communications Transform Collections Strategy

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

5 Trends in Collections - Omni-Channel Communications, AI and More

Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications

How Conversational AI Boosts Collections as Delinquencies Rise

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

4 Key Ways to Drive Profitability With Overlimit Authorisations

Enhance your customer management strategies to boost enterprise revenue through overlimit authorisations

How Omnichannel Communications Improve Debt Collection

When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection

Using More Customer Management Tools Can Generate Millions in Incremental Profit

The benefits of active vs. passive use of FICO customer management technology are clear

COVID Vaccine Fraud: Be Wary of the Scammers

Review the latest scams emerging and run through a checklist of how to protect yourself and your loved ones

VIDEO: The Galloping Growth of Merchandise Muling 

Like money muling, merchandise muling isn’t new, but detective Jesse Gossmann explains how this work-from-home scam has exploded during the pandemic

5 Ways to Protect Yourself Against Tax Refund Fraud

Looking for Your Tax Refund? So Are Fraudsters.

What is the Electronic Consent Based Verification Service (eCBSV)? 

Will eCBSV stop synthetic identity fraud?

5 Steps to Stop Identity Fraud and Improve the Digital Experience

Finding the right balance between security and convenience can be a challenge - here's how to approach it

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