These best practices can help you not just meet regulators’ requirements but also increase the value your models add to the business

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

A new supervisory statement from the Bank of England suggests stronger controls are needed, and the principles are good guidance for banks globally

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge