New reports on decision intelligence software reveal how it helps businesses leverage AI and create more compelling customer experiences

These best practices can help you not just meet regulators’ requirements but also increase the value your models add to the business

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

A unified AI decisioning platform is critical to operationalize AI across the enterprise

Applied Intelligence helps capture payments data across the business

The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI

Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience

Explore the Q2 2025 FICO® Platform release: powering your intelligent enterprise with enhanced analytics, faster optimization, and smarter AI-driven decisions

Explore the forthcoming capabilities for business decision-making and applied intelligence based on AI, composability and more

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Leaders must adopt smarter, more agile approaches to business challenges

Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications

As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution

When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection