The Informed Borrower Opportunity: Meeting America's Demand for Credit Knowledge
Why addressing widespread financial misconceptions isn't just about education—it's about building the foundation for sustainable lending growth
Analytics Model Management: 7 Best Practices to Improve Compliance, Reporting and Performance
These best practices can help you not just meet regulators’ requirements but also increase the value your models add to the business
How to Use Alternative Data in Credit Risk Analytics
Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics
How to Tame Credit Originations Complexity and Data Overload
With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels
The Financial Health Revolution: How Gen Z Is Leading the Charge
What our latest consumer research reveals about the most credit-savvy generation and the incredible opportunities ahead
Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
How Omni-Channel Communications Transform Collections Strategy
Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience
The Impact of Regulation on Collections and Customer Care
This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment
Building Financial Literacy Through Credit Education
From 'I wish I knew' to 'I’m so glad I know': empowering consumers through financial literacy
5 Trends in Collections - Omni-Channel Communications, AI and More
Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications
How Conversational AI Boosts Collections as Delinquencies Rise
As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution
How Omnichannel Communications Improve Debt Collection
When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection
How to Meet New Model Risk Management Guidelines
A new supervisory statement from the Bank of England suggests stronger controls are needed, and the principles are good guidance for banks globally
Why Banks’ Deposit and Savings Strategies Must Change
Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices
6 Tips for Debt Collection During the Household Income Squeeze
From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.