Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
How Omni-Channel Communications Transform Collections Strategy
Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience
5 Trends in Collections - Omni-Channel Communications, AI and More
Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications
How Conversational AI Boosts Collections as Delinquencies Rise
As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution
How Omnichannel Communications Improve Debt Collection
When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection
Five Emerging Strategies for Healthcare Claims Processing in 2024
These are the top challenges for health plan executives in claims processing and the innovative trends that are helping them adapt, improvise, and overcome
Unlocking Hyper-Personalization: 20 Alternative Data Sources for Insurance
From table stakes to wild cards, use these additional data sources to drive hyper-personalized insurance offers and precision risk assessment
Why NOW Is the Time to Restructure Technical Debt
A meshed API architecture and a composable set of capabilities can help you restructure and reduce technical debt
The Composable Enterprise: Trends & Benefits from Composability
Executives, digital innovators, DevOps leaders, and line of business leaders should embrace a composable business model to gain agility and other benefits
COVID Vaccine Fraud: Be Wary of the Scammers
Review the latest scams emerging and run through a checklist of how to protect yourself and your loved ones
VIDEO: The Galloping Growth of Merchandise Muling
Like money muling, merchandise muling isn’t new, but detective Jesse Gossmann explains how this work-from-home scam has exploded during the pandemic
5 Ways to Protect Yourself Against Tax Refund Fraud
Looking for Your Tax Refund? So Are Fraudsters.
What is the Electronic Consent Based Verification Service (eCBSV)?
Will eCBSV stop synthetic identity fraud?
5 Steps to Stop Identity Fraud and Improve the Digital Experience
Finding the right balance between security and convenience can be a challenge - here's how to approach it
The Santa Challenge 2 – Analyze All That New Data!
Santa's facing a number of challenges this year related to the pandemic. Can the FICO Platform help?
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.