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The Hidden Costs of Friction: What 18,000 Consumers Revealed About Identity Verification and Account Origination

Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

​​Modernizing Credit Scoring for the BNPL Era​

Learn how FICO® Score 10 BNPL and FICO® Score 10T BNPL will incorporate BNPL accounts within credit reporting frameworks

What Is First-Party Fraud? How It Occurs and How to Stop It

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

The 6 "E"s of Enterprise Fraud Management

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

US Credit Unions – Credit Card Benchmarking Trends for 2024

Credit unions saw a slowdown in severe delinquency impacting their credit card portfolios to finish 2024, with increases in average monthly spend and average balance

US Bankcards Industry Benchmarking Trends: 2024 Yearly Report

Credit card delinquency rates picked up in the back half of the year as spending slows

Average U.S. FICO® Score stays at 717 even as consumers are faced with economic uncertainty

Inflation fatigue puts more borrowers under financial pressure

US Bankcards Industry Benchmarking Trends: 2024 Q2 Update

Credit card delinquencies are stabilizing in early buckets while consumers continue to spend

Evaluating the inclusion of BNPL data in FICO® Scores

FICO is working with major Buy Now Pay Later service provider to thoroughly analyze new credit data source

US Bankcards Industry Benchmarking Trends: 2024 Q1 Update

Credit card balances and severe delinquencies are growing but positive signs are starting to appear

Average U.S. FICO Score at 717 as More Consumers Face Financial Headwinds

Outlier or Start of a New Credit Score Trend?

US Bankcards Industry Benchmarking Trends: 2023 Q4 Update

Credit card balances continue to rise, early-stage delinquency begins to show signs of flattening

How to Communicate with Customers about Possible Fraud

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

US Bankcards Industry Benchmarking Trends: 2023 Q3 Update

More consumers are carrying credit card balances despite high rates, and delinquency rates continue to rise

Average U.S. FICO Score at 718

Multiple Factors Impacting Scores, as Missed Payments and Consumer Debt Continue to Rise

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