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Omnichannel Communications Help Banks Serve the Neurodivergent

For neurodivergent people struggling with debt, such as those with ADHD or autism, an omnichannel approach helps them meet payment deadlines and keep debt under control

How to Build a Winning Enterprise Fraud Management Strategy

Enterprise fraud management can break down fraud prevention operational silos so that fraud and abuse can be tackled at the customer level, rather than just the account level

The Future of Fraud Protection: From Platforms to Agentic AI

A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward

US Credit Unions – Credit Card Benchmarking Trends for 2024

Credit unions saw a slowdown in severe delinquency impacting their credit card portfolios to finish 2024, with increases in average monthly spend and average balance

What Is PSD3? 4 Ways It Impacts Fraud Prevention

Understand the impact of PSD3 and the key changes it creates for fraud prevention specialists

US Bankcards Industry Benchmarking Trends: 2024 Yearly Report

Credit card delinquency rates picked up in the back half of the year as spending slows

5 Key Strategies to Prepare for New Fraud Trends

Fraudsters adapt rapidly, always on the lookout for new ways to exploit weaknesses in fraud defences and find new routes to their victims. How can fraud teams respond?

From Detection to Prevention – Tackling Scams from Every Angle

As real-time payments continue to grow globally, authorized push payment fraud scams follow. making intervention imperative

US Bankcards Industry Benchmarking Trends: 2024 Q2 Update

Credit card delinquencies are stabilizing in early buckets while consumers continue to spend

US Bankcards Industry Benchmarking Trends: 2024 Q1 Update

Credit card balances and severe delinquencies are growing but positive signs are starting to appear

How to Protect the Underbanked from Fraud and Scams

Traditional fraud protection methods may not be effective in protecting the unbanked and underbanked population - a more careful approach is needed

What to Do If You Fall for a Scam - 3 Examples

Fraudsters are using increasingly sophisticated tactics to scam consumers out of their money, but there are practical and immediate steps you can take if you’ve responded to a scam

US Bankcards Industry Benchmarking Trends: 2023 Q4 Update

Credit card balances continue to rise, early-stage delinquency begins to show signs of flattening

Lessons Learned from New Scam Regulations in Asia Pacific

Scam regulations in Hong Kong, Singapore and Australia underline the need for action on the part of lenders and telcos

Real-Time Payments Rails like FedNow Need Enhanced Fraud Protection

Real-time payments attract real-time fraud, so banks and other financial institutions need the best tools and technology to protect their customers

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