Our comprehensive survey uncovered striking regional differences in consumer priorities and behaviors, challenging conventional wisdom about what drives account selection

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud - here's how to reduce its impact

Navigate the complexities of enterprise fraud management with seamless orchestration, real-time detection, and scalable prevention and intervention strategies.

Credit unions saw a slowdown in severe delinquency impacting their credit card portfolios to finish 2024, with increases in average monthly spend and average balance

Credit card delinquency rates picked up in the back half of the year as spending slows

Credit card delinquencies are stabilizing in early buckets while consumers continue to spend

Waiting for your regulator to require improved customer communications on scams places you at risk of distinct competitive disadvantage vis-à-vis your competitors

Credit card balances and severe delinquencies are growing but positive signs are starting to appear

Defining and understanding different scam typologies yields results when identifying and preventing authorized push payment fraud

Credit card balances continue to rise, early-stage delinquency begins to show signs of flattening

Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience

Latin America needs to get ready for the consequences of the growth of real-time payments

More consumers are carrying credit card balances despite high rates, and delinquency rates continue to rise

As regulators around the world roll out new rules to deal with APP fraud, these four tips can help payment service providers adapt to the new fraud prevention regimes

Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences