These best practices can help you not just meet regulators’ requirements but also increase the value your models add to the business

Here is useful information on how to assess alternative data and combine it with so-called traditional data to improve credit risk analytics

With the right technology it is now possible to drive out manual or high-friction interventions and offer seamless, near-instant credit decisions across multiple sales channels

For neurodivergent people struggling with debt, such as those with ADHD or autism, an omnichannel approach helps them meet payment deadlines and keep debt under control

A new report from Chartis Research shines a spotlight on how fraud platforms, GenAI, agentic AI and real-time payments are driving fraud protection forward

This FICO World presentation highlights the vital importance of balancing customer care with collections success in a highly regulated environment

Credit unions saw a slowdown in severe delinquency impacting their credit card portfolios to finish 2024, with increases in average monthly spend and average balance

Credit card delinquency rates picked up in the back half of the year as spending slows

Credit card delinquencies are stabilizing in early buckets while consumers continue to spend

A new supervisory statement from the Bank of England suggests stronger controls are needed, and the principles are good guidance for banks globally

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

Credit card balances and severe delinquencies are growing but positive signs are starting to appear

Fraudsters are using increasingly sophisticated tactics to scam consumers out of their money, but there are practical and immediate steps you can take if you’ve responded to a scam

Credit card balances continue to rise, early-stage delinquency begins to show signs of flattening

Real-time payments attract real-time fraud, so banks and other financial institutions need the best tools and technology to protect their customers