Filter by:

UK Cards Report: Repayments Not Impacted by Cost of Living Hike

The FICO Credit Market Report for February 2022 shows UK card trends following typical post-seasonal spend and repayment patterns - will the cost of living rise show up soon?

UK Cards Trends: Good Performance Despite Rising Living Costs

The FICO UK Credit Card Market Report for January 2022 shows strong financial management by consumers, but concerns remain over UK cards trends as fuel and other costs rise

UK Cards Report - Holiday Spend and More Missed Payments

Omicron didn't dampen Christmas spending, as balances increased - but so did missed payments and other signs of trouble on UK cards

UK Card Spend Hits Over Two-Year High

FICO Credit Report shows higher UK card spend in November, but also consumers reducing card payments

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

Take the next step

Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.