UK Credit Card Trends 2023-2024: More Spend and Delinquencies
FICO analysis of 2023-2024 data reveals how continued high costs and inflation are shaping UK credit card payment patterns
UK Credit Cards: Average Spending and Balances Reach New High
High prices lead to highest average credit card spend and balances since FICO records began
How to Communicate with Customers about Possible Fraud
Real-time communications play a key role for banks to balance sensible friction in fraud management with customer preferences for ease and convenience
UK Credit Cards: Pre-Holiday Spending and Payments
UK card sales and cash spend fell before the usual Christmas upturn, although inflation means spending was higher than the same period in 2022
UK Credit Cards: Stable Activity in September Ahead of Holiday Period
UK credit card missed payments and total balances rise, while spending falls ahead of the festive period
UK Credit Cards: Summer Saw Spending and Balances Rise
FICO UK Credit Report shows worrying trends as average spend per credit card rose while payments to balance rose and fell
UK Cards: June Data Shows Spending Spike in Cost-of-Living Squeeze
Average spend on UK credit cards rose to highest level in 15+ years as inflation remains high
Hyper-Personalization: How to Blend Fraud Management and CX
Hyper-personalized fraud management is becoming integral to banks’ abilities to extend fraud-protected but friction-free customer experiences
UK Cards: FICO Data Shows Delinquencies and Spend Are Rising
The impact of stubbornly high inflation is evident in changing patterns on UK credit cards
Why Banks Need Context and Orchestration to Fight Against Fraud
A lack of context and orchestration can limit a bank’s ability to stop fraud, while increasing the potential for false positives
UK Cards: Spend and Balances Rose in March / April 2023
Unpredictable consumer spending puts banks on high alert as deadline for new Consumer Duty Guidance nears
Orchestration for Improved CX and Fraud Management
Orchestration enables enterprises to align controls, grab the best data, derive valuable insights and take the best actions to achieve specific outcomes
UK Cards Data: Cardholders Spent More in February, But Paid Less
New FICO data demonstrates cost-of-living pressures across spend and missed payments as UK consumers battle to manage finances
UK Credit Cards: Are "Established" Accounts in Trouble?
FICO data reveals worrying trends developing amongst established credit card users as missed payments rise
UK Cards Data: Increase in Cardholders Missing Two Payments
Many UK credit cardholders who missed one payment in December continued to struggle with their debts in the new year, with a marked increased in two missed payments
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