The FICO Credit Market Report for March 2022 shows UK card repayments remain a priority for credit card holders, suggesting greater reliance on credit as costs rise

The FICO Credit Market Report for February 2022 shows UK card trends following typical post-seasonal spend and repayment patterns - will the cost of living rise show up soon?

Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

The FICO UK Credit Card Market Report for January 2022 shows strong financial management by consumers, but concerns remain over UK cards trends as fuel and other costs rise

Omicron didn't dampen Christmas spending, as balances increased - but so did missed payments and other signs of trouble on UK cards

FICO Credit Report shows higher UK card spend in November, but also consumers reducing card payments

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations

Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention

Legacy architecture shouldn’t be a bad thing, but legacy thinking will hold you back

In a world that has shifted away from an orderly and linear customer journey, we need a platform to understand how the game is evolving

The Open Communications initiative has the potential to dramatically change the way CSPs work with consumers