High prices lead to highest average credit card spend and balances since FICO records began

Moving from separate systems to a single platform, and using omnichannel communications, are keys to improving both risk and fraud management

Siloes between your application fraud management and originations teams can create customer experience problems and increase losses - here are some ways to break through the siloes

Barriers between functions create credit risk and fraud exposure and lead to poor customer experiences and reduced business growth

UK card sales and cash spend fell before the usual Christmas upturn, although inflation means spending was higher than the same period in 2022

These fraud trends will define 2024 as financial institutions look to enhance security and protect the customer experience

The drive to reduce technical debt from disconnected legacy systems is leading banks to enterprise decision platforms - with benefits for IT, the commercial team and consumers

UK credit card missed payments and total balances rise, while spending falls ahead of the festive period

FICO UK Credit Report shows worrying trends as average spend per credit card rose while payments to balance rose and fell

Average spend on UK credit cards rose to highest level in 15+ years as inflation remains high

The rise of 'tap & go' payments during the pandemic increased fraud risk - here's what lenders can do to mitigate contactless payments fraud

The impact of stubbornly high inflation is evident in changing patterns on UK credit cards 

Unpredictable consumer spending puts banks on high alert as deadline for new Consumer Duty Guidance nears

Done right, hyper-personalization is the key to some major challenges faced by fraud departments, transforming customer experience and fraud controls

New FICO data demonstrates cost-of-living pressures across spend and missed payments as UK consumers battle to manage finances