Fraudsters are using increasingly sophisticated tactics to scam consumers out of their money, but there are practical and immediate steps you can take if you’ve responded to a scam

High prices lead to highest average credit card spend and balances since FICO records began

UK card sales and cash spend fell before the usual Christmas upturn, although inflation means spending was higher than the same period in 2022

Real-time payments attract real-time fraud, so banks and other financial institutions need the best tools and technology to protect their customers

UK credit card missed payments and total balances rise, while spending falls ahead of the festive period

Bust-out fraud is a type of fraud that often masquerades as bad debt - but it can never be collected, because the account owner has no intention to pay

As real-time payments take off and begin to dominate ecommerce growth, banks must address real-time payments fraud with sensible friction and personalized notifications

FICO UK Credit Report shows worrying trends as average spend per credit card rose while payments to balance rose and fell

The growth of fraud associated with real-time payments has already caused liability and regulatory changes abroad – will it happen in the United States too?

Average spend on UK credit cards rose to highest level in 15+ years as inflation remains high

The impact of stubbornly high inflation is evident in changing patterns on UK credit cards 

With looming regulatory changes and shifting customer expectations, banks need to give hyper-personalized experiences to customers to help stop scam payments

Unpredictable consumer spending puts banks on high alert as deadline for new Consumer Duty Guidance nears

The convenience and speed of real-time payments makes it easy for fraudsters to scam individuals. It’s time to consider sensible friction in the process.

Artificial intelligence has gone from Hollywood concept to an everyday fact. This post explores applications and considerations for AI in financial services.