FICO's monthly report on UK credit cards shows some financial resilience on the part of consumers, but a trend toward payment slippage

Hyper-personalizing customer treatments, understanding borrowers' financial resilience and scenario simulation and testing will all be priorities for financial services

As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more

From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future

In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes

Insurers need to make real-time decisions using advanced analytics, with interactive communications, based on a complete view of the customer

The FICO Credit Market Report for September shows a drop in spending and includes an increase in missed payments as cost-of-living pressures take hold

FICO® Resilience Index tools that measure consumer resiliency, benefit lenders in a recessionary environment

Erratic UK cardholder behaviour over the summer months reinforces challenging conditions for lenders

How data sharing can improve credit risk decisioning

Changes in card management, customer behaviour and regulations make card delinquencies and other trends very different from the crash of 2008

What can banks do to assist consumers with their financial health – and can this be profitable?

FICO® Resilience Index (FRI) augments the FICO Score with an additional dimension of credit risk insight

The signs of the cost-of-living crisis are still limited, with the biggest area of concern being a 3 percent increase in missed payments for new accounts

From BNPL to automated decisions with a human face, digital transformation trends are changing the way businesses work