The impact of stubbornly high inflation is evident in changing patterns on UK credit cards 

FICO experts provide insight into market trends and unique research that shows fraud growth and best practices to stop it

Unpredictable consumer spending puts banks on high alert as deadline for new Consumer Duty Guidance nears

Leveraging FICO’s heritage of scoring expertise, FICO® Score 10T is built with trended credit data enabling a higher level of predictive power

Are you seeing the people behind the data? Providing superb customer experience means achieving hyper-personalization at hyperscale

These were some of the top customer experience themes, breakouts, & ideas from FICO World 2023

Steve Greenfield, CEO and Founder of Automotive Ventures, discusses how electric vehicles will drive hyper-personalization in this Q&A from FICO Mastermind

New FICO data demonstrates cost-of-living pressures across spend and missed payments as UK consumers battle to manage finances

So far in 2023, consumers have braced inflation, a balanced housing market, looming prospect of a recession, removal of medical collections data, and student loan forgiveness plan

FICO data reveals worrying trends developing amongst established credit card users as missed payments rise

New study from Forrester shows the value of hyper-personalization and the gaps businesses face today

Many UK credit cardholders who missed one payment in December continued to struggle with their debts in the new year, with a marked increased in two missed payments

FICO data shows that inflation and Christmas consumer spending saw a sharp rise in December, while more UK customers missed a payment

The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

2022 marked the first year in over a decade the average FICO Score did not increase, while the industry’s attention remained on topics such as alternative data and BNPL.