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Has the Reporting of Rental Data to the Credit Reporting Agencies (CRAs) Increased?

FICO Score 10T includes rental data, but consumers can only experience the benefit of this to the extent that their rental data is reported to the CRAs

The Benefits of Champion/Challenger Testing in Decision Management

Champion/challenger experimentation objectively compares the performance of the current approach vs. new approach, which helps you to continuously evolve your decision strategies

BNPL Success: How FICO Platform Addresses 5 Key Challenges

Risk management is a critical issue for Buy Now, Pay Later (BNPL) lending - discover how FICO Platform promotes growth and responsible lending

UK Cards: Signs of Risk in Rising Balances

FICO’s data on UK credit cards for July 2025 shows a YOY growth in balances and delinquent balances

Survey: What Makes a Great Customer Experience?

A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products

Bank Primacy: Survey Reveals Secrets to Customer Loyalty

FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience

What June Data Says about UK Credit Cards and Consumers

Rising spend and falling payments to balance continued to push up average balances on UK credit cards, demonstrating underlying risk

UK Cards Data Reveals Fall in Spending but Rise in Balances

Lenders should keep a close eye on credit card delinquencies, which saw a 10.4% increase in the percentage of customers missing one payment in May

UK Cards and Credit Risk: Further Decline in Balances Paid

April data on UK cards shows spending declined and average balances increased, signalling slow rise in credit risk for UK consumers

New UK Credit Cards Data Shows Lower Spending, More Delinquencies

Financial pressures on UK consumers are evident in drop in spend and rise in delinquencies on credit cards

UK Cards Data Shows Rise in Delinquencies, First-Party Fraud Risk

In data on UK credit cards, FICO sees a rise in customers missing three payments, and signs of growing first-party fraud

Credit Union Borrowers Use and Seek Credit More Than National Bank Borrowers

Credit union lenders need to be mindful of balancing opportunity and risk with their credit decisions

Student Loan Delinquencies Lower the Average FICO Score to 715

New reporting of student loan delinquencies among key drivers of the downward shift of credit scores

Next Best Actions / Next Best Offers – Four Pointers to Success

Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization

How Did the Pandemic Affect UK Consumers’ Card Payments?

FICO data reveals that the positive payment behaviour from the pandemic is still persisting

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