Spending falls following typical seasonal patterns, although average balance is up 5.3% year-on-year and more customers miss payments

A new supervisory statement from the Bank of England suggests stronger controls are needed, and the principles are good guidance for banks globally

Regulatory pressures and waning trust are among the factors forcing banks to better meet customers’ needs - here are some best practices

FICO analysis of 2023-2024 data reveals how continued high costs and inflation are shaping UK credit card payment patterns

High prices lead to highest average credit card spend and balances since FICO records began

UK card sales and cash spend fell before the usual Christmas upturn, although inflation means spending was higher than the same period in 2022

UK credit card missed payments and total balances rise, while spending falls ahead of the festive period

FICO UK Credit Report shows worrying trends as average spend per credit card rose while payments to balance rose and fell

From identifying vulnerable customers to storing the right data, here are best practices for debt collection during the ongoing squeeze on household incomes

Average spend on UK credit cards rose to highest level in 15+ years as inflation remains high

The impact of stubbornly high inflation is evident in changing patterns on UK credit cards 

Unpredictable consumer spending puts banks on high alert as deadline for new Consumer Duty Guidance nears

New FICO data demonstrates cost-of-living pressures across spend and missed payments as UK consumers battle to manage finances

With the clock ticking to the 31 July FCA deadline, a FICO roundtable looked at the scale of the Consumer Duty challenge

FICO data reveals worrying trends developing amongst established credit card users as missed payments rise