Financial Resilience: FICO Data Shows New US Borrowers Are More Fragile
Highlighting results from FICO’s 2023 FICO® Resilience Index 2 benchmarking reports
How to Fight Telecommunications Subscription Fraud
Machine Learning helps telcos prevent and protect against fraudsters
FICO World 23: Unleashing the Power of FICO Platform
Creating next-generation customer experiences
FICO Women Leaders: Sharing Our Insights and Success
What we’ve learned in the FICO Women Leaders program can help other companies as well
Addressing Portfolio Risk in Economic Uncertainty: Part 2 (2022)
Building portfolio risk resilience into customer acquisition
Addressing Portfolio Risk in Economic Uncertainty: Part 1 (2022)
This four-part series looks at embedding portfolio risk resilience into decisions across the credit lifecycle through targeted application of the FICO® Resilience Index
FICO® Resilience Index - Benchmarking Portfolio Resilience
Highlighting results from FICO’s release of FICO® Resilience Index benchmarking reports for 2022
Poor Affordability Analytics Create a Disconnect for Telcos
Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical
5 Keys to Winning the Multi-Billion-Dollar CX Wars
Successful, cost-effective delivery of digital projects in banking hinges on five key steps
Digital Account Opening in Finance: What Consumers Want
Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries
Digital-First Originations: Why Friction Counts in Small Amounts
In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages
10 Questions or Less – Why Consumers Abandon Account Opening
New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up
Digital-First Lending: The Pandemic Raised the Stakes
More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations
Managing Vulnerable Customers: How New Analytics Can Help
Interactions with vulnerable customers offer critical insights that can transform business outcomes, performance and drive long-term loyalty and retention
Why FICO Is a Great Place to Work for Women (and Others!)
Recent awards from Forbes, Women in Credit, Great Place to Work and more show why FICO is a great place to work for women - and men - around the world
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