Reducing fraud, improving debt collection and building customer loyalty are three gains businesses can achieve with a great customer communication strategy

FICO survey shows even digital-savvy customers still prefer to open accounts in branches - understanding their reasons can help you give them confidence in digital channels

By predicting customer scenarios and automating collections communications, telco operators can improve collections and lower costs

How FICO's advanced analytics can help banks win back deposits

Boosting revenue and effectively navigating risk using FICO Platform

Fraud prevention leaders outline their concerns and priorities for tackling application fraud at FICO virtual roundtable

Discover how FICO's advanced data analytics is empowering lenders in India to enhance debt collections strategies.

One effective way for service providers to protect customers against fraud schemes is through automated, real-time, two-way communication and notification

Service providers can expect to achieve improvements of 30% or more from applying advanced analytics to fight subscription fraud

Criminals are exploiting subscription fraud and using it as a gateway to other crimes - here's FICO's advice on how to stop it

What prudent and responsible actions can we diligently deploy to face the potential fallout of inflation?

FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening

Most Valuable Disciplines (MVD) are driving excellence in Debt Collection and Recovery, particularly over periods of ambiguity.

Subscription fraud can constitute 10-20% of the bad debt.

The view that pricing optimisation outcomes focus squarely on a customer’s price sensitivity may be short-sighted.