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Using SMS, RCS and WhatsApp in Omni-Channel Communications

Lenders in Brazil can improve collections and fraud strategies by optimizing the balance of digital message channels

Arresting the Deposit Decline in Indian Banking

How FICO's advanced analytics can help banks win back deposits

Credit and Risk Trends in Brazil Highlight Need for Tailored Treatment

July data shows Brazil's credit portfolio is in good shape - combined with a decline in delinquency, this makes a fertile ground for credit granting

Brazilian Credit Risk Trends Reveal Growth Opportunities

This deep dive into the credit health of the Brazilian market presents a positive national scenario, leading to recommendations for growth in multiple credit products

Unlocking Profit Potential in India's Credit Card Boom

Boosting revenue and effectively navigating risk using FICO Platform

Empowering Lenders in India: Advanced Analytics for Debt Collection

Discover how FICO's advanced data analytics is empowering lenders in India to enhance debt collections strategies.

Top 3 Actions for Delinquency Management Alleviating Inflation Concerns

What prudent and responsible actions can we diligently deploy to face the potential fallout of inflation?

What are MVD’s and Why Do They Matter?

Most Valuable Disciplines (MVD) are driving excellence in Debt Collection and Recovery, particularly over periods of ambiguity.

Collection Predictions 2021: Uncertainty and Opportunity

Four insights on the possible state of the debt collection industry in the United States

Successes from Automating Communications in Collections

Automated communications increase revenues and customer service while decreasing the cost of collections

Analytics or Human Experience? The Answer is Both

How analytics can supplement and enhance efficiencies in Collections

Collections Post-Pandemic: Ramping up Collection Activities

This is the time to look at new tools, new strategies, and new approaches to customer service.

Collections Post-Pandemic: Analytics & Automated Communications

Automated predictive and prescriptive analytics can enhance collections operations

Collections Post-Pandemic: Automating Customer Communications

Advanced, automated communication will allow organizations to reach more consumers with fewer agents.

Collections Post-Pandemic: Re-thinking the Business of Collections

Rather than simply returning to business-as-usual, organizations can use this as an opportunity to re-invent themselves.

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