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FICO Fraud Expert Naomi Palmer Wins Women in Credit Award

Naomi Palmer, a fraud consultant at FICO, won silver in the ‘Team Player of the Year’ category

Debunking the Top-3 Pooled Model Myths

Best Practices: Must-have checklist for winning pooled models

How Pooled Models Help You Say “Yes” To More Good Credit Applicants

Build Stronger, More Profitable Portfolios with Pooled Models that Drive Smarter Originations Decisions

Lenders Should Consider Using "Pooled Models" When Making Originations Decisions

Using pooled models in addition to bureau scores can help creditors make more precise, value-based decisions at the origination stage.

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

Authorised Push Payment Fraud – The Liability Challenge

The National Board for Customer Disputes in Sweden have ruled that banks should be liable for so-called “push payment” fraud losses over a certain amount.

How to Spot Counterfeit Cards — It Takes a Network

Counterfeit cards are relatively simple to spot. So how were the criminals in the European road tolls scheme successful?

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