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The Informed Borrower Opportunity: Meeting America's Demand for Credit Knowledge

Why addressing widespread financial misconceptions isn't just about education—it's about building the foundation for sustainable lending growth

The Financial Health Revolution: How Gen Z Is Leading the Charge

What our latest consumer research reveals about the most credit-savvy generation and the incredible opportunities ahead

Building Financial Literacy Through Credit Education

From 'I wish I knew' to 'I’m so glad I know': empowering consumers through financial literacy

Debunking the Top-3 Pooled Model Myths

Best Practices: Must-have checklist for winning pooled models

How Pooled Models Help You Say “Yes” To More Good Credit Applicants

Build Stronger, More Profitable Portfolios with Pooled Models that Drive Smarter Originations Decisions

Lenders Should Consider Using "Pooled Models" When Making Originations Decisions

Using pooled models in addition to bureau scores can help creditors make more precise, value-based decisions at the origination stage.

Four Key Changes in Collections Since COVID-19 Struck

Digital collections, agility, consumer focus on analytics are priorities now as debt collectors deal with the pandemic

Digital Customer Communications and COVID-19

Collections teams are now responsible for more customers than ever — are they ready?

Is Your Collection Operation Stepping Up to the Pandemic Challenge?

Beyond short-term impacts, portfolios, workforces and operating models are changing

Creative Ways to Help Vulnerable Customers

Can the banking industry match the innovative approaches used in utilities?

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