FICO Adds Powerful Credit Optimization Tools to AWS Marketplace
Lenders can use new FICO solutions on AWS Marketplace to optimize credit lines and loan pricing, plus improve customer communications
FICO Hackathon: From Concept to Commercial Potential
FICO Platform enabled global partners to solve industry challenges through hands-on co-creation, showcased at FICO World 2025
Survey: What Makes a Great Customer Experience?
A new FICO survey on customer experience found that 9 in 10 people globally believe that customer experience is as important as a bank’s products
Bank Primacy: Survey Reveals Secrets to Customer Loyalty
FICO's global survey finds that 90% of customers have a primary bank provider, but over a third would switch to get a better offer or customer experience
FICO Hackathon: Building Real-World Solutions Fast
Global partners used FICO Platform to prototype real-world solutions in weeks showcasing standout projects at FICO World 2025
Using AI to Improve Debt Collection Strategies
The path to hyper-personalization in collection strategies involves combining AI-driven decisioning and conversational AI
How Omni-Channel Communications Transform Collections Strategy
Organizations that have deployed integrated communications are unlocking higher engagement rates, faster time-to-promise and a smoother customer experience
Next Best Actions / Next Best Offers – Four Pointers to Success
Next Best Actions / Next Best Offers balance the customer's interests and needs with your organization's business objectives, using mathematical optimization
5 Trends in Collections - Omni-Channel Communications, AI and More
Explore the 5 areas revolutionizing debt collection, including the importance of omni-channel communications
How Conversational AI Boosts Collections as Delinquencies Rise
As defaults increase collections workload, the benefits of conversational AI can prioritize agents' work and lead to faster resolution
Determining the Next Best Action to Grow Customer Relationships
Next best action strategies and technology balance growth and risk for banks, while advancing customer relationships
Fighting Fraud: Network International and FICO Partnership
Network International integrates FICO fraud solution to help clients combat card-related fraud
Real-Time Payments: 4 Requirements for Scam Protection Systems
How to design a multi-CSM (clearing and settlement mechanism) RTP solution for maximum fraud and scam protection
How Omnichannel Communications Improve Debt Collection
When an omnichannel communication strategy is executed properly, companies can expect to see a significant improvement in debt collection
How FICO Platform Can Power Partners’ Success - Video
FICO Platform offers tremendous opportunities to partners through its capabilities and forthcoming API marketplace
Take the next step
Connect with FICO for answers to all your product and solution questions. Interested in becoming a business partner? Contact us to learn more. We look forward to hearing from you.