How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Insurance Microservices Provide Needed Agility Today

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

Optimization and Automation Point the Way for Insurance Claims

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

The Role of Decision Orchestration in Financial Platforms

Just as every orchestra needs a conductor, decision orchestration keeps all the rules and processes firing at the right times in your system

The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them

Bank Ecosystems: The Role of Data Ingestion

Multiple types of data can be fed into banking systems to make better decisions - but can your system handle it?

Open Banking: Are You Ready to Become a Banking Ecosystem?

Now is the time to move from a traditional financial company to a modern Open Banking ecosystem

The Three Rs of Managing Credit Risk in Disrupted Times

Managing credit risk needs to start with a vision for the customer experience

Are Turkish Banks & Consumers Ready for Digital Account Opening?

97% of Turkish respondents in new survey say they would open a financial account fully online

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