Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

What are the strategies that are reshaping the battle against prepaid card fraud within the realm of mobile wallets?

Machine Learning helps telcos prevent and protect against fraudsters

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

Our recent global survey reveals the investment priorities and functionality requirements for enterprise-level fraud solution buyers

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

Telco strategies depend on cross-selling and upselling services, which makes affordability analytics critical

Measuring the right things matters - if fraud reduction comes at a cost to customer experience, you may have the wrong fraud KPIs

Successful, cost-effective delivery of digital projects in banking hinges on five key steps

Consumer expectations for digital account opening are rising - but our survey shows the demands vary across age groups and countries

In a world of digital-first originations, consumers will tolerate increased friction when opening accounts for specific high-value financial products, such as mortgages

New research shows that most consumers will answer up to 10 questions during the account opening process - any more and half will give up

More than 85% of consumers polled said they were willing to consider opening a financial account digitally - but they have high expectations