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How Vitality Fuels Customer Engagement & Loyalty 

Vitality, a major healthcare insurer in the UK, shows how harnessing technology to personalize healthcare experiences can drive sustainable growth

Why the Insurance Industry Needs Decision Platforms

Insurance organizations must be able to easily drive efficiency, profitability, and customer-centricity, and decision platforms can help

How Insurance Companies Can Seize the Potential of AI

Artificial intelligence is powering a lot of digital transformation and legacy modernization in insurance, but two big challenges remain before wider adoption is possible

Insurance Microservices Provide Needed Agility Today

Monolithic architecture hinders the evolution of cloud-hosted platforms — microservices are proving more effective at meeting insurers' demands for agility

Optimization and Automation Point the Way for Insurance Claims

In uncertain times, optimization and automation offer insurance claims departments what's needed most - speed, scale and control

The Price Walking Dead: FCA Reforms Don’t Need to Be Deadly

New FCA rules that take effect 1 Jan 2022 will remove the practice known as "price walking" from the UK general insurance market - but insurers can make this work for them

11 Black Friday Fraud Tips from FICO

Here are 11 simple ways for shoppers to protect themselves from Black Friday fraud while splurging on seasonal bargains.

Stay Safe Online with These 5 Tips (Video)

We just completed a survey to ask thousands of consumers in the UK and US exactly what they think about those security measures and fraud processes that are designed to help them stay safe online.

4 Sexy Things You Need to Know About Machine Learning

Many machine learning terms are pure clickbait without any augmentation. Test yourself. Would you click on these headlines?

Machine Learning and Artificial Intelligence - Hype vs. Reality

AI, and more specifically machine learning, are generating enormous buzz in many areas. But are these claims realistic?

PSD2 - New Rules for Strong Customer Authentication

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